Shipping Method and Cost
1. Which shipping methods do you accept?
You can choose one of the shipping methods during the checkout process. There are four main shipping methods to choose for you: · DHL This shipping method is the fastest available. Shipping times are between 3 - 5 days to all major destinations, and you can track your order's status online. Shipping costs vary with weight and delivery address. · EMS For some major destinations, there is an option to ship your order by EMS. If your destination qualifies for shipping by EMS, it will automaticaly appear as an option when you chekout. EMS shipping takes a bit longer than DHL but costs less. Shipping times are between 6 - 10 days to all major destinations, and you also can track your order's status online.. · Air Mail/Small Packet For below 2kg weight, there is an option to ship your order by Air Mail. Shipping times are between 15 - 30 days. Although the delivery time is much longer, the shipping costs are much lower. Forthermore order tracking and shiping insurance are not available within shiping by Air Mail. Please take this into consideration when choosing Air Mail shipping method.
2. What is the estimated total delivery time of the item?
Before your order is shipped, we have to process your order and put all your items through its strict quality control tests. So the Total Delivery Time = Processing time + Shipping time. As we have such a wide range or products, processing time differs for different items. For urgent orders, please choose the fastest shipping methods and inform us to process your order in advance.
3. How to know the item of shipping costs?
International shipping costs are based on a combination of three factors: The shipping method/carrier chosen The weight and dimenstions of package The destination country or region shipped You can estimate shipping costs for any product item or combination of items: For one product items - On each product page, click the Shipping Cost button , input the item's quantity and the destination country shipped to, then see the total shiping cost. For combination of items chosen - Choose your favored items via clicking the Add To Cart button , click Cart Contens link to your Shoppong Cart page to view the total shiping costs for all items. Note: Adding any item to your shopping cart puts you under no obligation to order.
4. Which countries can you ship to?
Don't worry! We can ship to all over the word. You just need to fill in the right delivery address when you place an order, we can ship your order for you. Contact us if any questions!
5. What should I do If I do not receive my product within your stated time-frame?
Just contact us, we will help you to find what happens first. But hope you can understand that when your package is shipped out, we can't control its exact shipping time, sometimes China Post or air mail company also can't provide more assistance, since it is a long distance from different two country. In most of cases, we need to take more patience to wait more few days. If we are sure that your parcel is lost during delivery, we will reship to you after your agreement.